Essential Info for Visitors & Patients
Everything you need to know for a smooth and comfortable visit—guidelines, support, and helpful tips for patients and their guests.
We strive to make your hospital journey as smooth and comfortable as possible.
Our Admission Team is ready to guide you through the registration process, explain room options, and assist with insurance or payment matters to ensure a hassle-free experience. During your stay, our staff is committed to providing compassionate care and support for both patients and families.
When it’s time to go home, our Discharge Process is designed to be clear and efficient. Doctors will provide detailed instructions on medications, follow-up appointments, and post-care guidance to support your recovery. Our team will also assist with final billing and necessary documentation.
Because your well-being matters, we ensure every step of admission and discharge is handled with care, clarity, and respect.
Enjoy a single-bedded suite designed for your comfort and peace of mind with transparent room rates that fit your needs.
Discover Our Insurance Partners
At KMI Kuala Terengganu Medical Centre, we understand the importance of having peace of mind when it comes to medical expenses. To support this, we work closely with a wide panel of insurance providers and Third Party Administrators (TPAs) to make your admission and treatment process as smooth as possible.
Our Insurance & Guarantee Letter (GL) Team is here to assist with verification, claims, and documentation, ensuring a hassle-free experience for patients and families. We are committed to helping you maximize your benefits so you can focus on what truly matters, your health and recovery.
If you’re unsure about your coverage, our team will be happy to guide you through the process.
Billing Services & Payment Details
KMI Kuala Terengganu Medical Centre strives to make your payment and billing process simple, transparent, and stress-free.
Our Billing Team provides clear explanations of charges, available payment methods, and insurance claims, ensuring you have a complete understanding of your financial arrangements. With multiple payment options available and a dedicated team ready to assist with any queries, we make it easier for you to focus on what truly matters, your treatment and recovery.
Visiting Hours & Policy
Visiting hours are from 10:00 AM to 7:00 PM daily. To ensure a restful and healing environment, visitors are respectfully requested to observe these designated hours and respect patient privacy and comfort.
