Navigate Your Visit Safely
We implement comprehensive safety measures to protect our staff, patients, and visitors at all times.
To keep staff, patients and visitors safe, hospitals use a range of security measures, including the use of CCTV cameras, duress alarms for staff members and electronic access control systems for doorways. Some hospitals also employ security staff.
Hand Hygiene
- Please wash or sanitise your hands regularly—especially before eating and after using the toilet.
- You’ll find hand sanitiser dispensers throughout the hospital. Please use them freely.
Infection Prevention
- If you have symptoms like fever, cough, or flu, let our staff know right away.
- Wear a mask if advised, and avoid close contact with others if you’re unwell.
- Limit the number of visitors to ensure your safety and the well-being of other patients
Fall Prevention
- Always ask for help if you feel weak or dizzy when moving or walking.
- Use the nurse call bell if you need assistance getting out of bed or going to the bathroom.
- Wear non-slip footwear at all times.
Electrical and Equipment Safety
- Please don’t touch or adjust any medical equipment.
- Let us know if you notice any damaged equipment or exposed wires.
Medication Safety
- Only take medications given by your nurse or doctor. Inform staff about any allergies or medications you’re already taking.
- If something doesn’t look right with your medicine—please speak up.
If you have questions or concerns, don’t hesitate to speak with our nurses or doctors. We're here to help you feel safe and cared for.
Room and Visitor Safety
- Keep your personal items secure and within reach.For your safety, please do not leave the ward without informing the nurse.
- Visiting hours and rules may vary—ask our team for details.
Fire & Emergency Safety
- In the event of a fire or emergency, remain calm and follow staff instructions.
- Do not use elevators during an evacuation.
- Emergency exits are clearly marked—take note of the nearest one to your room.
Personal Belongings
- We recommend keeping valuables at home. If needed, ask about safe storage options.
- Label all personal items to avoid mix-ups.
Speak Up for Your Safety
- If you see something unsafe, or if you’re unsure about anything related to your care, please let our team know.
- We encourage questions—it’s your right to be involved in your care.
